Previous incidents
Pegasus service down
Resolved Jan 7, 2026 at 12:12pm UTC
Service in Pegasus is now normalising. We apologize for the inconvenience.
1 previous update
EU service degraded
Resolved Dec 17, 2025 at 1:40pm UTC
01:40pm UTC UPDATE: Service normalised; Performance degradation and partial downtime was caused by a blocked database migration during release, resulting in locked queries and elevated load on EU database writers. We apologize for the inconvenience this caused
1 previous update
Various integrations unavailable due to migration issues
Resolved Nov 19, 2025 at 10:54am UTC
The incident has now been resolved and traffic has resumed as normal. Thank you for your patience.
7 previous updates
Slowness in Pegasus
Resolved Nov 5, 2025 at 1:15pm UTC
The underlying issue has been identified and service performance is now returning to normal.
1 previous update
US service impacted by AWS incident
Resolved Oct 20, 2025 at 6:29pm UTC
The AWS incident appears to be resolved. US service functionality has been restored and all clients should once again be able to work as normal.
1 previous update
EU service down
Resolved Oct 15, 2025 at 8:52am UTC
Eu service has been restored and all clients should be able to continue work as normal
2 previous updates
Eu service down
Resolved Oct 14, 2025 at 1:52pm UTC
Eu service downtime has been resolved.
Our technicians are actively working to investigate the root cause and creating a permanent fix. We apologize for the inconvenience this caused.
2 previous updates
Eu service down
Resolved Oct 13, 2025 at 9:01am UTC
EU Database and service up and running as normal, We apologize for the inconvenience.
1 previous update
Database failover EU
Resolved Oct 10, 2025 at 3:06pm UTC
Database and service up and running as normal, We apologize for the inconvenience.
4 previous updates