Previous incidents
Service disruption in processing direct compensations for If, OP Pohjola, and...
Resolved Mar 27, 2026 at 7:50am UTC
Service is back to normal operation.
We’re sorry for the inconvenience caused and thank you for your patience.
1 previous update
Agria integration for Finland degraded
Resolved Feb 23, 2026 at 10:18am UTC
The issue affecting Agria integrations and insurance claims has been resolved. All services are now operating normally. We apologize for the inconvenience and thank you for your patience.
2 previous updates
EU service degraded
Resolved Feb 5, 2026 at 8:00am UTC
We have identified the root cause and the service should now be normalising again. Apologies for the inconvenience this caused.
1 previous update
Pegasus service degradation
Resolved Jan 29, 2026 at 10:06am UTC
Service in Pegasus has now normalised. We apologise for the inconvenience
2 previous updates
Online booking disabled
Resolved Jan 23, 2026 at 8:30pm UTC
All online booking services are now fully operational.
The legacy online booking module, including embedded online booking, is functioning as expected following the latest fixes. We will continue to monitor the service closely to ensure ongoing stability.
Thank you for your patience and understanding throughout this incident.
6 previous updates
EU Service Degraded
Resolved Jan 19, 2026 at 4:40pm UTC
Service in the EU has now normalised. We apologise for the inconvenience this caused.
1 previous update
EU service degraded
Resolved Jan 7, 2026 at 4:53pm UTC
Emergency maintenance has been completed. Customers should be able to use Provet again.
The team will still monitor the situation.
Apologies for the maintenance taking longer than expected.
3 previous updates
Pegasus service degradation
Resolved Jan 7, 2026 at 12:12pm UTC
Service in Pegasus is now normalising. We apologize for the inconvenience.
2 previous updates