Previous incidents
EU service degraded
Resolved Jan 07 at 04:53pm UTC
Emergency maintenance has been completed. Customers should be able to use Provet again.
The team will still monitor the situation.
Apologies for the maintenance taking longer than expected.
3 previous updates
Pegasus service degradation
Resolved Jan 07 at 12:12pm UTC
Service in Pegasus is now normalising. We apologize for the inconvenience.
2 previous updates
Pegasus service down
Resolved Jan 07 at 12:12pm UTC
Service in Pegasus is now normalising. We apologize for the inconvenience.
1 previous update
EU service degraded
Resolved Dec 17 at 01:40pm UTC
01:40pm UTC UPDATE: Service normalised; Performance degradation and partial downtime was caused by a blocked database migration during release, resulting in locked queries and elevated load on EU database writers. We apologize for the inconvenience this caused
1 previous update
Various integrations unavailable due to migration issues
Resolved Nov 19 at 10:54am UTC
The incident has now been resolved and traffic has resumed as normal. Thank you for your patience.
7 previous updates
Slowness in Pegasus
Resolved Nov 05 at 01:15pm UTC
The underlying issue has been identified and service performance is now returning to normal.
1 previous update