Previous incidents
PDF Label printing - Error creating label
Resolved Nov 20 at 12:20pm UTC
The issue has been resolved and PDF functions should be working as normal.
2 previous updates
Issue sending insurance claims
Resolved Nov 07 at 09:10am UTC
Thank you for your patience! The fix has been deployed and the buttons to save, create, and send the insurance claims has been resolved.
3 previous updates
502 Bad Gateway - USENT
Resolved Oct 28 at 05:30am UTC
The US Enterprise environment was down for roughly 6 minutes due to a heavy operation that occurred. The environment is currently fully operational.
Error 502 Bad Gateway - Provet Cloud Outage
Resolved Nov 22 at 01:33pm UTC
Incident report: https://cloud.nordhealth.com/index.php/s/ps75LCQy8DxSNeK
1 previous update
Multiple clouds unable to add any item with a batch
Resolved Nov 22 at 01:35pm UTC
incident report: https://cloud.nordhealth.com/index.php/s/WxCkob8eHbByGB8
1 previous update
Invoice finalization malfunction
Resolved Oct 07 at 12:48pm UTC
Incident Report: Counter Sale and Invoice Issues – Version 2.9.7 Release
We would like to inform you about an incident that occurred during the release of Provet Cloud version 2.9.7. This report provides an overview of the issue, how we addressed it, and the steps we are taking to prevent similar incidents in the future.
The full text of the report can be found at: https://cloud.nordhealth.com/index.php/s/TZ2cbt2SkSxZ78R
4 previous updates