The counter sale finalising issue fix has been deployed and issue resolved. We apologise for the inconvenience caused.

We are deploying a code fix and estimate that the issue will be resolved in the next 90 minutes.

Workaround of creating the sale as a consultation will allow to make the sales as that workflow is not affected.

We have identified the cause of the issue and are working on resolving it as quickly as possible

There is an issue with countersale finalization when using 2-step finalization. We are investigating the issue. A workaround is to create a consultation for the sale.