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Degraded

Cusomers unable to finalise invoices.

Jul 02 at 08:57am UTC
Affected services
EU
Enterprise
US
US Enterprise

Resolved
Jul 02 at 09:46pm UTC

The problem identified during invoice finalization has now been resolved, and the system has returned to full functionality. The fix was deployed 2nd of July to all environment at 23:46 CEST latest. We apologize for any inconvenience caused.

Updated
Jul 02 at 04:24pm UTC

We're currently completing the final build steps to fix this issue. After that, we'll run our thorough tests. Once testing is complete, we'll begin the production deployment. Thank you for your continued patience.

Updated
Jul 02 at 11:37am UTC

The team are still working hard to fix the issue. Thank you for your patience!

Updated
Jul 02 at 09:14am UTC

Cause identified and working on fix.

Created
Jul 02 at 08:57am UTC

We're working hard to fix the issue and we will provide an update as soon as possible.