Previous incidents

01:40pm UTC UPDATE: Service normalised; Performance degradation and partial downtime was caused by a blocked database migration during release, resulting in locked queries and elevated load on EU database writers. We apologize for the inconvenience this caused

Service in Pegasus is down our technicians are actively working to resolve the issue as quickly as possible. We apologize for the inconvenience.

01:20pm UTC UPDATE:Service up and running; Performance degradation and downtime was caused by a blocked database migration during release, resulting in locked queries and elevated load on Pegasus database writers

The incident has now been resolved and traffic has resumed as normal. Thank you for your patience.

The underlying issue has been identified and service performance is now returning to normal.

The AWS incident appears to be resolved. US service functionality has been restored and all clients should once again be able to work as normal.

Eu service has been restored and all clients should be able to continue work as normal

Eu service downtime has been resolved.

Our technicians are actively working to investigate the root cause and creating a permanent fix. We apologize for the inconvenience this caused.

EU Database and service up and running as normal, We apologize for the inconvenience.

Database and service up and running as normal, We apologize for the inconvenience.