Previous incidents
US service impacted by AWS incident
Resolved Oct 20 at 06:29pm UTC
The AWS incident appears to be resolved. US service functionality has been restored and all clients should once again be able to work as normal.
1 previous update
EU service down
Resolved Oct 15 at 08:52am UTC
Eu service has been restored and all clients should be able to continue work as normal
2 previous updates
Eu service down
Resolved Oct 14 at 01:52pm UTC
Eu service downtime has been resolved.
Our technicians are actively working to investigate the root cause and creating a permanent fix. We apologize for the inconvenience this caused.
2 previous updates
Eu service down
Resolved Oct 13 at 09:01am UTC
EU Database and service up and running as normal, We apologize for the inconvenience.
1 previous update
Database failover EU
Resolved Oct 10 at 03:06pm UTC
Database and service up and running as normal, We apologize for the inconvenience.
4 previous updates
System unavailable
Resolved Sep 10 at 02:41am UTC
Service should now be normalising again- Our engineering team will actively still investigate the root cause and monitor for now the service. Reports will be written after root cause analysis We sincerely apologise for the inconvenience this issue caused.
3 previous updates