Previous incidents
Unable to use bundles within consultations
Resolved Apr 15 at 07:18am UTC
Incident report: https://cloud.nordhealth.com/index.php/s/Nii7MBaqg2J3T8b
2 previous updates
EU environment unavailable
Resolved Apr 15 at 07:34am UTC
Incident report: https://cloud.nordhealth.com/index.php/s/Nii7MBaqg2J3T8b
4 previous updates
Provet Pay payouts suspended for certain customers
Resolved Apr 15 at 10:02am UTC
Incident report: https://cloud.nordhealth.com/index.php/s/NWqMcFioZjtqSKN
2 previous updates
Klarna configuration issue effecting all UK customers
Resolved Jan 20 at 08:04pm UTC
Issue identified and fixed. All successful Klarna payments now reflecting as paid on Provet Cloud. Payment dates will be manually corrected to date of payment.
1 previous update
PDF Label printing - Error creating label
Resolved Apr 15 at 07:35am UTC
Incident report: https://cloud.nordhealth.com/index.php/s/mqeNjmFDHMSy3FN
3 previous updates
Issue sending insurance claims
Resolved Nov 07 at 09:10am UTC
Thank you for your patience! The fix has been deployed and the buttons to save, create, and send the insurance claims has been resolved.
3 previous updates