Previous incidents

October 2024
Oct 28, 2024
1 incident

502 Bad Gateway - USENT

Resolved Oct 28 at 05:30am UTC

The US Enterprise environment was down for roughly 6 minutes due to a heavy operation that occurred. The environment is currently fully operational.

Oct 16, 2024
1 incident

Error 502 Bad Gateway - Provet Cloud Outage

Resolved Nov 22 at 01:33pm UTC

Incident report: https://cloud.nordhealth.com/index.php/s/ps75LCQy8DxSNeK

1 previous update

Oct 10, 2024
1 incident

Multiple clouds unable to add any item with a batch

Resolved Nov 22 at 01:35pm UTC

incident report: https://cloud.nordhealth.com/index.php/s/WxCkob8eHbByGB8

1 previous update

Oct 04, 2024
1 incident

Invoice finalization malfunction

Degraded

Resolved Oct 07 at 12:48pm UTC

Incident Report: Counter Sale and Invoice Issues – Version 2.9.7 Release

We would like to inform you about an incident that occurred during the release of Provet Cloud version 2.9.7. This report provides an overview of the issue, how we addressed it, and the steps we are taking to prevent similar incidents in the future.

The full text of the report can be found at: https://cloud.nordhealth.com/index.php/s/TZ2cbt2SkSxZ78R

4 previous updates

September 2024
Sep 27, 2024
1 incident

Provet Pay malfunction

Degraded

Resolved Sep 27 at 02:00pm UTC

Provet Pay services restored to full working order. We are performing a full investigation and a post-mortem of this incident will be created.

1 previous update

August 2024
No incidents reported