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Degraded

Issue sending insurance claims

Nov 7, 2024 at 7:28am UTC
Affected services
EU

Resolved
Nov 7, 2024 at 9:10am UTC

Thank you for your patience! The fix has been deployed and the buttons to save, create, and send the insurance claims has been resolved.

Updated
Nov 7, 2024 at 8:48am UTC

The fix is still being prepared and tested. We expect the release to be ready soon. Updates to follow.

Updated
Nov 7, 2024 at 8:04am UTC

We have identified the cause of the issue and our team is working on preparing the fix and we expect it to be resolved soon. Updates to follow.

Created
Nov 7, 2024 at 7:28am UTC

The insurance claim sending is currently having an issue where the Send button is missing and insurance claims cannot be sent. We are aware of the issue and are working to resolve the matter as quickly as possible. This issue affects customers in the EU environment only.