Previous incidents
Provet SMS service down
Resolved Feb 28 at 08:17am UTC
SMS service restored to normal service for all environments
5 previous updates
Provet Pay Downtime
Resolved Apr 16 at 11:00am UTC
Incident report: https://cloud.nordhealth.com/index.php/s/Gf3GJ94C3BSHSfn
2 previous updates
Unable to use bundles within consultations
Resolved Apr 15 at 07:18am UTC
Incident report: https://cloud.nordhealth.com/index.php/s/Nii7MBaqg2J3T8b
2 previous updates
EU environment unavailable
Resolved Apr 15 at 07:34am UTC
Incident report: https://cloud.nordhealth.com/index.php/s/Nii7MBaqg2J3T8b
4 previous updates
Provet Pay payouts suspended for certain customers
Resolved Apr 15 at 10:02am UTC
Incident report: https://cloud.nordhealth.com/index.php/s/NWqMcFioZjtqSKN
2 previous updates
Klarna configuration issue effecting all UK customers
Resolved Jan 20 at 08:04pm UTC
Issue identified and fixed. All successful Klarna payments now reflecting as paid on Provet Cloud. Payment dates will be manually corrected to date of payment.
1 previous update