SMS service restored to normal service for all environments

SMS servide for EU partially restored, we are working on resolving the issue fully

Issue has reoccured for customers in our EU environment. We are working on resolving the issue as soon as possible.

SMS service has been restored and message sending continues normally. 2-Factor authentication should now be reactivated as well if it was temporarily disabled. A Post-mortem analysis of the service outage will be done.

We have identified the root cause and reactivating the service

We are currently having an issue with the Provet SMS service, resulting in SMS messages currently not being delivered. We are working on resolving the issue as quickly as possible.

This issue affects all SMS services, including 2-Factor authentication, preventing users to login to Provet Cloud. As a workaround disabling the 2-factor authentication temporarily will allow system access to users until this issue has been resolved.