Previous incidents

May 29, 2026

Slowness in EU

Degraded

Resolved May 29, 2026 at 10:56am UTC

We have identified a plausible root cause and have mitigated the slowness for the time being. We are continuing to monitor the situation closely, but services in the EU region should now be returning to normal.

1 previous update

May 28, 2026

Platform slowness for some customers

Degraded

Resolved May 28, 2026 at 12:43pm UTC

System load has now re-normalised, and system performance has been restored. We apologise for any inconvenience caused

2 previous updates

May 27, 2026

Issues with admission and starting consultations

Degraded

Resolved May 27, 2026 at 5:34am UTC

We have identified the issue, and a fix has now been implemented.

We apologize for the inconvenience this has caused and appreciate your patience while we worked to resolve it.

1 previous update

Previous updates