Slowness in EU
Resolved May 29, 2026 at 10:56am UTC
We have identified a plausible root cause and have mitigated the slowness for the time being. We are continuing to monitor the situation closely, but services in the EU region should now be returning to normal.
1 previous update
Platform slowness for some customers
Resolved May 28, 2026 at 12:43pm UTC
System load has now re-normalised, and system performance has been restored. We apologise for any inconvenience caused
2 previous updates
Issues with admission and starting consultations
Resolved May 27, 2026 at 5:34am UTC
We have identified the issue, and a fix has now been implemented.
We apologize for the inconvenience this has caused and appreciate your patience while we worked to resolve it.
1 previous update