EU service degraded

Resolved·Full outage

Emergency maintenance has been completed. Customers should be able to use Provet again. The team will still monitor the situation. Apologies for the maintenance taking longer than expected.

Wed, Jan 7, 2026, 11:53 AM

(10 months ago)

Affected components

Jan 7, 2026, 09:45 AM

11:53 AM

Updates

Resolved

Emergency maintenance has been completed. Customers should be able to use Provet again. The team will still monitor the situation. Apologies for the maintenance taking longer than expected.

Wed, Jan 7, 2026, 11:53 AM

Investigating

Emergency maintenance taking longer than anticipated, apologies for any inconvenience.

Wed, Jan 7, 2026, 11:09 AM(44 minutes earlier)

Identified

Emergency maintenance will be initiated to improve the performance.

Wed, Jan 7, 2026, 10:42 AM(27 minutes earlier)

Identified

EU customers might encounter slowness in Provet. Our engineers are actively investigating for a quick solution. Apologies for any inconvenience.

Wed, Jan 7, 2026, 09:45 AM(57 minutes earlier)