The integration is stabilising again. We keep monitoring the situation together with our partner to confirm full resolution. The issue affected Agria Finland too, as Agria made the decision to close direct claim handling to mitigate further issues. The claim handling is now open in all countries again.
Resolved
The integration is stabilising again. We keep monitoring the situation together with our partner to confirm full resolution. The issue affected Agria Finland too, as Agria made the decision to close direct claim handling to mitigate further issues. The claim handling is now open in all countries again.
Investigating
We are noticing more issues with the integration, we are monitoring the situation. Agria is actively investigating the matter on their end, and has escalated it to an active incident.
Monitoring
We have received confirmation from the partner that the cause of the issue has been resolved, and we are now monitoring the situation to confirm stability.
Investigating
We are noticing more issues with the integration, we are monitoring the situation and we are in contact with our partner to resolve the issue as soon as possible.
Monitoring
Insurance claim submissions to Agria are processing normally again following a period of intermittent failures affecting mainly Sweden and Norway; any claims that failed during this window can be resubmitted.
Investigating
We're seeing failures when submitting insurance claims to Agria, affecting customers in Sweden and Norway. We've noticed issues in how requests to the Agria integration are currently being handled, and are working with our partner to resolve them. Early signs suggest the connection may be starting to recover, and we'll post an update once it's stable.
