The root cause of delayed shared inbox emails has been identified, and a fix is underway.
Real-time email delivery has returned to normal. Any delayed messages sent since Sunday remain securely queued and will be delivered once deployment concludes. We will provide another update once backlog processing is complete.
Identified
The root cause of delayed shared inbox emails has been identified, and a fix is underway.
Real-time email delivery has returned to normal. Any delayed messages sent since Sunday remain securely queued and will be delivered once deployment concludes. We will provide another update once backlog processing is complete.
Identified
We are continuing to treat this issue as a top priority. Some emails are sending successfully, while others may experience delays. We will keep updating you as this progresses.
Identified
We have managed to locate the issue causing a delay in emails arriving to the clinic's shared inbox, and are working on a solution.
Emails were not lost, and will arrive to the inbox within the next hours.
We apologize again for the distuption.
Investigating
We’re investigating reports that incoming emails are arriving in the Provet shared inbox with significant delays. Our team is actively working on this, and we’ll post another update within 30 minutes.
We apologize for the disruption caused.
