Incidents reported on status page for Provet Cloud https://status.provet.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/5d57cd265f4b3f5df678f0ac7e951953.png https://status.provet.cloud/ en https://status.provet.cloud/incident/608312 Tue, 24 Jun 2025 14:22:00 -0000 https://status.provet.cloud/incident/608312#315f1fd9e06d393c031658368e53561ed39d244d5f394af363c103c6238b9bec Normal service resumed for all clouds. We apologise for the inconvenience caused. https://status.provet.cloud/incident/608312 Tue, 24 Jun 2025 14:00:00 -0000 https://status.provet.cloud/incident/608312#9c0e5ea1119c2c4478eb3328d8d317c72dc1c9f982fae27fbd6982deccc05e57 We're recovering from the issue and systems are in the process of resuming service. All systems should be operational again shortly and we appreciate your patience while we resolve this. https://status.provet.cloud/ Tue, 24 Jun 2025 13:52:46 +0000 https://status.provet.cloud/#2e00edd8b18e0b81dfd2f53053a5b8bce8d7635005b5a8de5bf523bbffe01196 EU recovered https://status.provet.cloud/ Tue, 24 Jun 2025 13:52:37 +0000 https://status.provet.cloud/#d511f3462a10c60760e0322e110ec989cab3d3215d39872ae416e5d2aa9884da EU recovered https://status.provet.cloud/incident/608312 Tue, 24 Jun 2025 13:50:00 -0000 https://status.provet.cloud/incident/608312#c646fe76e8ae2e1ebecba3d4e919d16a943306d0e34a3a60af71ccca34410f88 We are currently experiencing downtime. We apologise for any inconvenience caused at this time. Our team are working hard to resolve the issue and ensure service is restored as quickly as possible. https://status.provet.cloud/ Tue, 24 Jun 2025 13:41:22 +0000 https://status.provet.cloud/#d511f3462a10c60760e0322e110ec989cab3d3215d39872ae416e5d2aa9884da EU went down https://status.provet.cloud/ Tue, 24 Jun 2025 13:40:37 +0000 https://status.provet.cloud/#2e00edd8b18e0b81dfd2f53053a5b8bce8d7635005b5a8de5bf523bbffe01196 EU went down https://status.provet.cloud/incident/604004 Mon, 16 Jun 2025 16:08:00 -0000 https://status.provet.cloud/incident/604004#8bb1ff435783b828cf2621d0ef42a02aa1ca1bcc0587ed8e6d6a76d9962d6fa0 Normal service resumed https://status.provet.cloud/incident/604004 Mon, 16 Jun 2025 16:08:00 -0000 https://status.provet.cloud/incident/604004#8bb1ff435783b828cf2621d0ef42a02aa1ca1bcc0587ed8e6d6a76d9962d6fa0 Normal service resumed https://status.provet.cloud/incident/604004 Mon, 16 Jun 2025 16:04:00 -0000 https://status.provet.cloud/incident/604004#2e255691f27c3c39273f14d59b3fee4a3bf1098ba5c93e64366a61ea1e2fff93 Downtime EU and UK https://status.provet.cloud/incident/604004 Mon, 16 Jun 2025 16:04:00 -0000 https://status.provet.cloud/incident/604004#2e255691f27c3c39273f14d59b3fee4a3bf1098ba5c93e64366a61ea1e2fff93 Downtime EU and UK https://status.provet.cloud/ Mon, 16 Jun 2025 16:01:56 +0000 https://status.provet.cloud/#edf0855eee2a13ec75e2c49ff34fabea6177a439629b0fce0b59f71729d6ef17 EU recovered https://status.provet.cloud/ Mon, 16 Jun 2025 15:59:04 +0000 https://status.provet.cloud/#0e0f402ed59ff05c304063b7eede67e7149d91f7f151b7bfd066c872c7f3f7fb EU recovered https://status.provet.cloud/ Mon, 16 Jun 2025 15:51:55 +0000 https://status.provet.cloud/#edf0855eee2a13ec75e2c49ff34fabea6177a439629b0fce0b59f71729d6ef17 EU went down https://status.provet.cloud/ Mon, 16 Jun 2025 15:49:09 +0000 https://status.provet.cloud/#0e0f402ed59ff05c304063b7eede67e7149d91f7f151b7bfd066c872c7f3f7fb EU went down https://status.provet.cloud/incident/597082 Wed, 04 Jun 2025 19:00:00 -0000 https://status.provet.cloud/incident/597082#e18751e7a66e7cc9dafda93cd3c13a414b6083ca64bdfd74154928225a841c03 The fix has been deployed, and the database is now stabilizing and returning to normal operation. https://status.provet.cloud/incident/597082 Wed, 04 Jun 2025 13:55:00 -0000 https://status.provet.cloud/incident/597082#7e03b5c0a4e7d6859abf11cdab0c51667184174c15319e4f990b893e585c5781 We have identified a performance issue affecting one of the database shards in the Enterprise environment. The issue began at approximately 16:50 EEST. Our team is actively investigating and working to mitigate the impact. https://status.provet.cloud/ Tue, 03 Jun 2025 12:57:51 +0000 https://status.provet.cloud/#44edf7744be3e76dd0e3563cb0b2cd1c3f56cbdc51672d6d941cf4d1a8d11ac7 EU recovered https://status.provet.cloud/ Tue, 03 Jun 2025 12:57:38 +0000 https://status.provet.cloud/#4fcdfce860c981755a52f92c6dc1f7b1fa11c85d8469dfc44cc263104a6709e9 EU recovered https://status.provet.cloud/ Tue, 03 Jun 2025 12:44:48 +0000 https://status.provet.cloud/#44edf7744be3e76dd0e3563cb0b2cd1c3f56cbdc51672d6d941cf4d1a8d11ac7 EU went down https://status.provet.cloud/ Tue, 03 Jun 2025 12:44:37 +0000 https://status.provet.cloud/#4fcdfce860c981755a52f92c6dc1f7b1fa11c85d8469dfc44cc263104a6709e9 EU went down https://status.provet.cloud/ Tue, 13 May 2025 19:28:25 +0000 https://status.provet.cloud/#e24b38a6a8c8aefc3b55e2555cd586d9edd18add91dfbcf200303043eaf836b8 US recovered https://status.provet.cloud/ Tue, 13 May 2025 19:22:12 +0000 https://status.provet.cloud/#e24b38a6a8c8aefc3b55e2555cd586d9edd18add91dfbcf200303043eaf836b8 US went down https://status.provet.cloud/ Mon, 12 May 2025 18:58:07 +0000 https://status.provet.cloud/#a740dd9cd14fd1ab072b1b957400f25580df088db65b043b65584edcc346a7e0 US Enterprise recovered https://status.provet.cloud/ Mon, 12 May 2025 18:54:15 +0000 https://status.provet.cloud/#16357e862589cb9db82e95aa8b324324a46c4a20397abb1e806f975f1f97fdac US Enterprise recovered https://status.provet.cloud/ Mon, 12 May 2025 18:48:29 +0000 https://status.provet.cloud/#16357e862589cb9db82e95aa8b324324a46c4a20397abb1e806f975f1f97fdac US Enterprise went down https://status.provet.cloud/ Mon, 12 May 2025 18:45:20 +0000 https://status.provet.cloud/#a740dd9cd14fd1ab072b1b957400f25580df088db65b043b65584edcc346a7e0 US Enterprise went down https://status.provet.cloud/ Sat, 10 May 2025 05:51:16 +0000 https://status.provet.cloud/#0a8307905d87371573e0bf319a92877f849078f31be65c1e0f3e860b6f3f8ea9 Management service recovered https://status.provet.cloud/ Sat, 10 May 2025 05:39:45 +0000 https://status.provet.cloud/#0a8307905d87371573e0bf319a92877f849078f31be65c1e0f3e860b6f3f8ea9 Management service went down https://status.provet.cloud/ Sun, 04 May 2025 09:02:21 +0000 https://status.provet.cloud/#586ff24f3d907ec20eaaa73973ae3b51c342f2796cf168910eb0fbedcaf61f93 PACS service recovered https://status.provet.cloud/ Sat, 03 May 2025 12:00:38 +0000 https://status.provet.cloud/#586ff24f3d907ec20eaaa73973ae3b51c342f2796cf168910eb0fbedcaf61f93 PACS service went down https://status.provet.cloud/incident/548642 Mon, 21 Apr 2025 20:24:00 -0000 https://status.provet.cloud/incident/548642#38e573443c7b275059151b2ae6c5ec16657508cae7117667fdb02d9b7530f14b Provet Pay services are now stable and returning to normal. We’re marking this incident as resolved for now. For the latest updates, you can always check: https://status.adyen.com https://status.provet.cloud/incident/548642 Mon, 21 Apr 2025 19:16:00 -0000 https://status.provet.cloud/incident/548642#25fcb030abaed8c7ffb566dc51fe7bb22f1105f60f6c658b84e03ce4d5455372 As of now, Provet Pay services are stabilizing and returning to normal. However, some degradation may still be experienced by users. We continue to monitor the situation closely. Further updates will be shared as needed. You can check the latest updates directly on https://status.adyen.com/ https://status.provet.cloud/incident/548642 Mon, 21 Apr 2025 19:01:00 -0000 https://status.provet.cloud/incident/548642#364067b7213b5c0460fcdcb593c8dfb76f2fa61c0e1bb6068b606dd651b7dfc9 Provet Pay services in EU have recovered since 20:45 CEST. Payments are being processed, some degraded perfromance might be experienced still. https://status.provet.cloud/incident/548642 Mon, 21 Apr 2025 18:52:00 -0000 https://status.provet.cloud/incident/548642#1ffc1abf633e00c819d0a6e143b8274b5a33d67776b1b85d93f41af707ebd82d We have identified an new ongoing incident affecting payment services via Adyen, starting at 20:35 CEST. This issue is currently impacting Provet Pay payment processing. As this issue originates on Adyen's side, we are unable to take direct action at this time. However, we are actively monitoring the situation and will provide updates as they become available. For the latest status, please refer to Adyen's status page : https://status.adyen.com/ https://status.provet.cloud/incident/548630 Mon, 21 Apr 2025 18:33:00 -0000 https://status.provet.cloud/incident/548630#b6d3afe8edfe12529970f2940757255c0b3dd140197e66fe351a05f07c503b3c Issue has been resolved. More info at https://status.adyen.com/incident-history#2025 https://status.provet.cloud/incident/548630 Mon, 21 Apr 2025 18:06:00 -0000 https://status.provet.cloud/incident/548630#f685dfc1e0cfdd884638bbba09ad3be7e19e98f2da0c2c0ba5fec9c0af9ab62a Service is normalising. Payment processing in EU has fully recovered since 19:39 CET. Some degradation might be still experienced https://status.provet.cloud/incident/548630 Mon, 21 Apr 2025 18:01:00 -0000 https://status.provet.cloud/incident/548630#2f34f76f4efd630c0b511b6f9e48ecb6a87933b294e7fe17e8a794f9ea682471 We have identified an ongoing incident affecting payment services via Adyen, starting at 19:09 CEST. This issue is currently impacting Provet Pay payment processing.. As this issue originates on Adyen's side, we are unable to take direct action at this time. However, we are actively monitoring the situation and will provide updates as they become available. For the latest status, please refer to https://status.adyen.com/ https://status.provet.cloud/incident/508926 Wed, 16 Apr 2025 11:00:00 -0000 https://status.provet.cloud/incident/508926#15384fd6dab9d2aa2013a10f46e93ff77b9eda516f68fc92d0e8641d13ac3a28 Incident report: https://cloud.nordhealth.com/index.php/s/Gf3GJ94C3BSHSfn https://status.provet.cloud/incident/496999 Tue, 15 Apr 2025 10:02:00 -0000 https://status.provet.cloud/incident/496999#4675190435e5617a6891934943e00f4b51ed149506f16020e9739f76ad6444b0 Incident report: https://cloud.nordhealth.com/index.php/s/NWqMcFioZjtqSKN https://status.provet.cloud/incident/464703 Tue, 15 Apr 2025 07:35:00 -0000 https://status.provet.cloud/incident/464703#468f337f8ffda7d2a98967864b2aac196053f29421813d29c31cc43faa6c4980 Incident report: https://cloud.nordhealth.com/index.php/s/mqeNjmFDHMSy3FN https://status.provet.cloud/incident/464703 Tue, 15 Apr 2025 07:35:00 -0000 https://status.provet.cloud/incident/464703#468f337f8ffda7d2a98967864b2aac196053f29421813d29c31cc43faa6c4980 Incident report: https://cloud.nordhealth.com/index.php/s/mqeNjmFDHMSy3FN https://status.provet.cloud/incident/464703 Tue, 15 Apr 2025 07:35:00 -0000 https://status.provet.cloud/incident/464703#468f337f8ffda7d2a98967864b2aac196053f29421813d29c31cc43faa6c4980 Incident report: https://cloud.nordhealth.com/index.php/s/mqeNjmFDHMSy3FN https://status.provet.cloud/incident/464703 Tue, 15 Apr 2025 07:35:00 -0000 https://status.provet.cloud/incident/464703#468f337f8ffda7d2a98967864b2aac196053f29421813d29c31cc43faa6c4980 Incident report: https://cloud.nordhealth.com/index.php/s/mqeNjmFDHMSy3FN https://status.provet.cloud/incident/500636 Tue, 15 Apr 2025 07:34:00 -0000 https://status.provet.cloud/incident/500636#d157dcd2845a94ddcab5364f2e35cc36e0dd9dc1942dffd328c0e146da661781 Incident report: https://cloud.nordhealth.com/index.php/s/Nii7MBaqg2J3T8b https://status.provet.cloud/incident/503099 Tue, 15 Apr 2025 07:18:00 -0000 https://status.provet.cloud/incident/503099#1f44bfd85828f44ca4d6764a2d47ba455968c926ef35fc67f97093478ae9187f Incident report: https://cloud.nordhealth.com/index.php/s/Nii7MBaqg2J3T8b https://status.provet.cloud/incident/503099 Tue, 15 Apr 2025 07:18:00 -0000 https://status.provet.cloud/incident/503099#1f44bfd85828f44ca4d6764a2d47ba455968c926ef35fc67f97093478ae9187f Incident report: https://cloud.nordhealth.com/index.php/s/Nii7MBaqg2J3T8b https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 +0000 https://status.provet.cloud/incident/528126#44e3648ec0be8ecb9e6168fc5d67e5feba6058a889a5b37bbcf200cc726be258 Maintenance completed https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 +0000 https://status.provet.cloud/incident/528126#44e3648ec0be8ecb9e6168fc5d67e5feba6058a889a5b37bbcf200cc726be258 Maintenance completed https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 +0000 https://status.provet.cloud/incident/528126#44e3648ec0be8ecb9e6168fc5d67e5feba6058a889a5b37bbcf200cc726be258 Maintenance completed https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 +0000 https://status.provet.cloud/incident/528126#44e3648ec0be8ecb9e6168fc5d67e5feba6058a889a5b37bbcf200cc726be258 Maintenance completed https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 +0000 https://status.provet.cloud/incident/528126#44e3648ec0be8ecb9e6168fc5d67e5feba6058a889a5b37bbcf200cc726be258 Maintenance completed https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 +0000 https://status.provet.cloud/incident/528126#44e3648ec0be8ecb9e6168fc5d67e5feba6058a889a5b37bbcf200cc726be258 Maintenance completed https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 +0000 https://status.provet.cloud/incident/528126#44e3648ec0be8ecb9e6168fc5d67e5feba6058a889a5b37bbcf200cc726be258 Maintenance completed https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 +0000 https://status.provet.cloud/incident/528126#44e3648ec0be8ecb9e6168fc5d67e5feba6058a889a5b37bbcf200cc726be258 Maintenance completed https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 +0000 https://status.provet.cloud/incident/528126#44e3648ec0be8ecb9e6168fc5d67e5feba6058a889a5b37bbcf200cc726be258 Maintenance completed https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 +0000 https://status.provet.cloud/incident/528126#44e3648ec0be8ecb9e6168fc5d67e5feba6058a889a5b37bbcf200cc726be258 Maintenance completed https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:53:12 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:36:27 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:36:27 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:36:27 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:36:27 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:36:27 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:36:27 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:36:27 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:36:27 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:36:27 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:36:27 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:00:53 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:00:53 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:00:53 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:00:53 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:00:53 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:00:53 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:00:53 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:00:53 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:00:53 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/528126 Wed, 19 Mar 2025 04:00:53 -0000 https://status.provet.cloud/incident/528126#efa4e8c50f3cdb3ab4f87a5c79ae25b1299f384268fe944f74b11b231fbb5108 We are doing planned maintenance on our integrations platform. Estimated duration 2 hours. During the maintenance window some integrations will be unavailable for use. Thank you for your understanding. Affected integrations: - Cubex - Gravity payments - Wholesaler integrations - Xero integration - Referral Portal - Label printing - Financial Report email service - ETT Finland integration - Pharmaca Fennica medicine integration - FEST medicine integration - LMS medicine integration - Merlin Telecom integration - Medicine sharing template service - Provet Pay prepayments service - Provet Community (Kennelliitto, Kissaliitto, Hippos and NRR) - Provet PACS Sharing - Provet PACS Gateway - Template sharing service https://status.provet.cloud/incident/520366 Fri, 28 Feb 2025 08:17:00 -0000 https://status.provet.cloud/incident/520366#a78de7480c1e230715ad987c0ac63b2e32df1a0587ab48c6de9dfba3c1ea3378 SMS service restored to normal service for all environments https://status.provet.cloud/incident/520366 Fri, 28 Feb 2025 08:02:00 -0000 https://status.provet.cloud/incident/520366#218d9b929a72f8fe22eebbb7414755b365ca6b1f2d203497d7211328f93106b2 SMS servide for EU partially restored, we are working on resolving the issue fully https://status.provet.cloud/incident/520366 Fri, 28 Feb 2025 07:36:00 -0000 https://status.provet.cloud/incident/520366#314313c3c11f14680df5e9654f3c49a3e18056fe52639960b26cf029e12c98d6 Issue has reoccured for customers in our EU environment. We are working on resolving the issue as soon as possible. https://status.provet.cloud/incident/520366 Fri, 28 Feb 2025 07:15:00 -0000 https://status.provet.cloud/incident/520366#a3a35ef62e0ceb96321402a7e2345a7bd852932501605c7434ff65365c7898c0 SMS service has been restored and message sending continues normally. 2-Factor authentication should now be reactivated as well if it was temporarily disabled. A Post-mortem analysis of the service outage will be done. https://status.provet.cloud/incident/520366 Fri, 28 Feb 2025 07:13:00 -0000 https://status.provet.cloud/incident/520366#6153e01cadd1a219e7bcb1ed6da012ebad030bca6fe0ea0dabefd299bfa10038 We have identified the root cause and reactivating the service https://status.provet.cloud/incident/520366 Fri, 28 Feb 2025 06:38:00 -0000 https://status.provet.cloud/incident/520366#c95f6cb93080919e405cf9f953450496de557b46607f59017fc8976a0a4483d5 We are currently having an issue with the Provet SMS service, resulting in SMS messages currently not being delivered. We are working on resolving the issue as quickly as possible. This issue affects all SMS services, including 2-Factor authentication, preventing users to login to Provet Cloud. As a workaround disabling the 2-factor authentication temporarily will allow system access to users until this issue has been resolved. https://status.provet.cloud/incident/508926 Fri, 07 Feb 2025 10:28:00 -0000 https://status.provet.cloud/incident/508926#2bb678e1dc1a1f915129cff37a5c69eb2b2d09003db66a83608fdaa4c24e732c Provet Pay issue has now been resolved. Thank you for your patience https://status.provet.cloud/incident/508926 Fri, 07 Feb 2025 10:09:00 -0000 https://status.provet.cloud/incident/508926#c9d2958474f47c492bc85c7d9c000762a5350950671e8bb56078854216db35fb Error 500 affecting all Provet Pay transactions. https://status.provet.cloud/incident/503099 Tue, 28 Jan 2025 11:35:00 -0000 https://status.provet.cloud/incident/503099#c02bc2204d34495e2984c654c8d57a3c98602b29876baec7729a0a01f25b299f Issue now resolved, thank you for your patience. https://status.provet.cloud/incident/503099 Tue, 28 Jan 2025 11:35:00 -0000 https://status.provet.cloud/incident/503099#c02bc2204d34495e2984c654c8d57a3c98602b29876baec7729a0a01f25b299f Issue now resolved, thank you for your patience. https://status.provet.cloud/incident/503099 Tue, 28 Jan 2025 10:29:00 -0000 https://status.provet.cloud/incident/503099#ba8232847baa7eeee8401e6f4c949d0687482f42a43ba9f83a01cd94859775a9 When adding a bundle to consultation and items are selected, users receives error: error adding items, please refresh. Currently under investigation. https://status.provet.cloud/incident/503099 Tue, 28 Jan 2025 10:29:00 -0000 https://status.provet.cloud/incident/503099#ba8232847baa7eeee8401e6f4c949d0687482f42a43ba9f83a01cd94859775a9 When adding a bundle to consultation and items are selected, users receives error: error adding items, please refresh. Currently under investigation. https://status.provet.cloud/incident/500636 Thu, 23 Jan 2025 13:12:00 -0000 https://status.provet.cloud/incident/500636#a856aeee1ae9aa6dc776556d34cfd85483a89bb2564f88bc1f67e5d663757c65 Database cluster has been restored and is back up and running. Normal use of the system restored as well. Further analysis of the incident will be done to determine cause of the downtime. https://status.provet.cloud/incident/500636 Thu, 23 Jan 2025 13:06:00 -0000 https://status.provet.cloud/incident/500636#2385597fbe720db56a6684887b116aeeaca4df23423b0c87598425dbab3b78ca The database cluster is starting up incrementally. Full access to all users expected to be restored in 10 minutes. https://status.provet.cloud/incident/500636 Thu, 23 Jan 2025 13:01:00 -0000 https://status.provet.cloud/incident/500636#56e910ae25bd48e7ff144b54ac05d1659523337060c5c670890c04e95e10bd84 We are working on restoring full use of the system. Some users should already have restored access. https://status.provet.cloud/incident/500636 Thu, 23 Jan 2025 12:45:00 -0000 https://status.provet.cloud/incident/500636#3657f63aa6af9f1fdae0edded8c3a38e5964465c7325a20966cef31166a3fe49 Our EU environment is currently suffering an issue in it's database structure. We are working on resolving the issue https://status.provet.cloud/incident/497000 Mon, 20 Jan 2025 20:04:00 -0000 https://status.provet.cloud/incident/497000#c6552d39ef9f45799213325cfce1ac47f79cbdd4cfc94cd17d00f80d2336cd66 Issue identified and fixed. All successful Klarna payments now reflecting as paid on Provet Cloud. Payment dates will be manually corrected to date of payment. https://status.provet.cloud/incident/496999 Mon, 20 Jan 2025 20:02:00 -0000 https://status.provet.cloud/incident/496999#df400392579a4947806cd3f5cdace26088c581973e697430d4ecab078bc803bf The payout delay for payouts expected on 16th & 17th January (which would be for 15th & 16th) has been as a result a configuration issue with Provet Pay payout logic. Due to the error the payouts had been initiated at a slower regular bank transfer which usually takes few business days to complete. We've restored the normal priority payout schedule Friday morning (on January 17th) and normal payouts resumed from then onwards, arriving by the next business day as usual. The payouts for January 16th should arrive to you on Tuesday January 21st and the payouts for 17th should arrive with you Wednesday January 22nd Today you should receive payout for Friday-Sunday sales. Wednesday onwards you should be receive the previous days sales payouts normally. https://status.provet.cloud/incident/497000 Thu, 16 Jan 2025 18:54:00 -0000 https://status.provet.cloud/incident/497000#8a7cc1b69e7de911a5d5aa12ec2643e72424d6c7e5439b5381b3f92f42e70086 An issue has been identified with Klarna payments and Adyen, who is the payment provider in cooperation with Provet Pay. This is resulting in payment links expiring and Klarna payments showing unsuccessful on Provet, but the payment between the client and Klarna has been successful. We suspect the issue is a configuration error in Adyen’s systems that is causing the payments not to be logged correctly to Provet Cloud. We are currently working on adding these payments manually to each Provet Cloud system until the issue is corrected on Adyen’s side. This issue concerns all UK customers using Klarna and payments starting 20th December are affected. https://status.provet.cloud/incident/496999 Thu, 16 Jan 2025 18:53:00 -0000 https://status.provet.cloud/incident/496999#8b3a97526b27ace33e74e5bd5db7975ef4de501b25359cd99b3d19a093003586 Effective from the end of December 2024, Adyen, who is the payment provider in cooperation with Provet Pay has suspended Provet Pay payouts to certain customers pending updated KYC verification via the Provet Pay Management Page. https://status.provet.cloud/incident/442335 Fri, 22 Nov 2024 13:35:00 -0000 https://status.provet.cloud/incident/442335#b17c5b1884c7274926dbb3395971cc044958783848db6e35fc8004cf669fa483 incident report: https://cloud.nordhealth.com/index.php/s/WxCkob8eHbByGB8 https://status.provet.cloud/incident/445525 Fri, 22 Nov 2024 13:33:00 -0000 https://status.provet.cloud/incident/445525#d8b6cee3b4e858f8fe7393ba3de532bdb2a3a7b3e8a009d650bbf0b2a4ac4076 Incident report: https://cloud.nordhealth.com/index.php/s/ps75LCQy8DxSNeK https://status.provet.cloud/incident/464703 Wed, 20 Nov 2024 12:20:00 -0000 https://status.provet.cloud/incident/464703#15b13379427a1a8ce721b37745d1f84529413486b711f4ef5c81c7d2fb5de098 The issue has been resolved and PDF functions should be working as normal. https://status.provet.cloud/incident/464703 Wed, 20 Nov 2024 12:20:00 -0000 https://status.provet.cloud/incident/464703#15b13379427a1a8ce721b37745d1f84529413486b711f4ef5c81c7d2fb5de098 The issue has been resolved and PDF functions should be working as normal. https://status.provet.cloud/incident/464703 Wed, 20 Nov 2024 12:20:00 -0000 https://status.provet.cloud/incident/464703#15b13379427a1a8ce721b37745d1f84529413486b711f4ef5c81c7d2fb5de098 The issue has been resolved and PDF functions should be working as normal. https://status.provet.cloud/incident/464703 Wed, 20 Nov 2024 12:20:00 -0000 https://status.provet.cloud/incident/464703#15b13379427a1a8ce721b37745d1f84529413486b711f4ef5c81c7d2fb5de098 The issue has been resolved and PDF functions should be working as normal. https://status.provet.cloud/incident/464703 Wed, 20 Nov 2024 11:44:00 -0000 https://status.provet.cloud/incident/464703#fe14c5b2af5e1184bbe12e91d6505c016dacd51a1d777dd4fa166162dc9721da We have identified the cause and the correction is being applied. We expect full resolution within 15 minutes. https://status.provet.cloud/incident/464703 Wed, 20 Nov 2024 11:44:00 -0000 https://status.provet.cloud/incident/464703#fe14c5b2af5e1184bbe12e91d6505c016dacd51a1d777dd4fa166162dc9721da We have identified the cause and the correction is being applied. We expect full resolution within 15 minutes. https://status.provet.cloud/incident/464703 Wed, 20 Nov 2024 11:44:00 -0000 https://status.provet.cloud/incident/464703#fe14c5b2af5e1184bbe12e91d6505c016dacd51a1d777dd4fa166162dc9721da We have identified the cause and the correction is being applied. We expect full resolution within 15 minutes. https://status.provet.cloud/incident/464703 Wed, 20 Nov 2024 11:44:00 -0000 https://status.provet.cloud/incident/464703#fe14c5b2af5e1184bbe12e91d6505c016dacd51a1d777dd4fa166162dc9721da We have identified the cause and the correction is being applied. We expect full resolution within 15 minutes. https://status.provet.cloud/incident/464703 Wed, 20 Nov 2024 11:41:00 -0000 https://status.provet.cloud/incident/464703#67e3fe583209fb620661b9214ab1c31866b00bc1eeb3e01c5c6d40a1b7b2dd00 Clinics are reporting that PDF label printing is not working. Labels are being printed with an error message that they cannot be converted to PDF. Resolution is currently being actioned. https://status.provet.cloud/incident/464703 Wed, 20 Nov 2024 11:41:00 -0000 https://status.provet.cloud/incident/464703#67e3fe583209fb620661b9214ab1c31866b00bc1eeb3e01c5c6d40a1b7b2dd00 Clinics are reporting that PDF label printing is not working. Labels are being printed with an error message that they cannot be converted to PDF. Resolution is currently being actioned. https://status.provet.cloud/incident/464703 Wed, 20 Nov 2024 11:41:00 -0000 https://status.provet.cloud/incident/464703#67e3fe583209fb620661b9214ab1c31866b00bc1eeb3e01c5c6d40a1b7b2dd00 Clinics are reporting that PDF label printing is not working. Labels are being printed with an error message that they cannot be converted to PDF. Resolution is currently being actioned. https://status.provet.cloud/incident/464703 Wed, 20 Nov 2024 11:41:00 -0000 https://status.provet.cloud/incident/464703#67e3fe583209fb620661b9214ab1c31866b00bc1eeb3e01c5c6d40a1b7b2dd00 Clinics are reporting that PDF label printing is not working. Labels are being printed with an error message that they cannot be converted to PDF. Resolution is currently being actioned. https://status.provet.cloud/incident/457423 Thu, 07 Nov 2024 09:10:00 -0000 https://status.provet.cloud/incident/457423#8c924b554a0599c4380d23fd97af281e797855fbd28d39bad21dd5d84602ca26 Thank you for your patience! The fix has been deployed and the buttons to save, create, and send the insurance claims has been resolved. https://status.provet.cloud/incident/457423 Thu, 07 Nov 2024 08:48:00 -0000 https://status.provet.cloud/incident/457423#ddeefa0eb2cbc1eb7c2be726c76e0e58632edc8d871a60fbe50f7fd6fdd8c52a The fix is still being prepared and tested. We expect the release to be ready soon. Updates to follow. https://status.provet.cloud/incident/457423 Thu, 07 Nov 2024 08:04:00 -0000 https://status.provet.cloud/incident/457423#887c78f8a2076e8dd379631415b404bbe373935af62ae0245bdaa0b93dab1ad7 We have identified the cause of the issue and our team is working on preparing the fix and we expect it to be resolved soon. Updates to follow. https://status.provet.cloud/incident/457423 Thu, 07 Nov 2024 07:28:00 -0000 https://status.provet.cloud/incident/457423#7f9a2197918312e5cebdae85f9f18a5b32efc5bb03dabb5d684a482dcd7b7c0d The insurance claim sending is currently having an issue where the Send button is missing and insurance claims cannot be sent. We are aware of the issue and are working to resolve the matter as quickly as possible. This issue affects customers in the EU environment only. https://status.provet.cloud/incident/451705 Mon, 28 Oct 2024 05:30:00 -0000 https://status.provet.cloud/incident/451705#1cc98e4c06c1606f6553be41960fe93f0eff2b2c7b1c5b93b30624ae6b34898d The US Enterprise environment was down for roughly 6 minutes due to a heavy operation that occurred. The environment is currently fully operational. https://status.provet.cloud/incident/434606 Thu, 17 Oct 2024 05:00:00 +0000 https://status.provet.cloud/incident/434606#2121ef11f5d750ef6abdcb697ffb53319f037f5b957872660c5724c5204ff930 Maintenance completed https://status.provet.cloud/incident/434606 Thu, 17 Oct 2024 05:00:00 +0000 https://status.provet.cloud/incident/434606#2121ef11f5d750ef6abdcb697ffb53319f037f5b957872660c5724c5204ff930 Maintenance completed https://status.provet.cloud/incident/434606 Thu, 17 Oct 2024 05:00:00 +0000 https://status.provet.cloud/incident/434606#2121ef11f5d750ef6abdcb697ffb53319f037f5b957872660c5724c5204ff930 Maintenance completed https://status.provet.cloud/incident/434606 Thu, 17 Oct 2024 05:00:00 +0000 https://status.provet.cloud/incident/434606#2121ef11f5d750ef6abdcb697ffb53319f037f5b957872660c5724c5204ff930 Maintenance completed https://status.provet.cloud/incident/434606 Thu, 17 Oct 2024 03:30:00 -0000 https://status.provet.cloud/incident/434606#9c9fbddbf087c37ce82b8360ff26f99af7149f5313072eaa971cbda3d1101dbc All database and cache clusters will upgraded. The system will be unavailable for 30-60 minutes. https://status.provet.cloud/incident/434606 Thu, 17 Oct 2024 03:30:00 -0000 https://status.provet.cloud/incident/434606#9c9fbddbf087c37ce82b8360ff26f99af7149f5313072eaa971cbda3d1101dbc All database and cache clusters will upgraded. The system will be unavailable for 30-60 minutes. https://status.provet.cloud/incident/434606 Thu, 17 Oct 2024 03:30:00 -0000 https://status.provet.cloud/incident/434606#9c9fbddbf087c37ce82b8360ff26f99af7149f5313072eaa971cbda3d1101dbc All database and cache clusters will upgraded. The system will be unavailable for 30-60 minutes. https://status.provet.cloud/incident/434606 Thu, 17 Oct 2024 03:30:00 -0000 https://status.provet.cloud/incident/434606#9c9fbddbf087c37ce82b8360ff26f99af7149f5313072eaa971cbda3d1101dbc All database and cache clusters will upgraded. The system will be unavailable for 30-60 minutes. https://status.provet.cloud/incident/434604 Wed, 16 Oct 2024 11:30:00 +0000 https://status.provet.cloud/incident/434604#a244a2dc0093d16a5be27ac150b132deb7898e63c2cba165b56f800f12cf16ff Maintenance completed https://status.provet.cloud/incident/434604 Wed, 16 Oct 2024 11:30:00 +0000 https://status.provet.cloud/incident/434604#a244a2dc0093d16a5be27ac150b132deb7898e63c2cba165b56f800f12cf16ff Maintenance completed https://status.provet.cloud/incident/434604 Wed, 16 Oct 2024 10:00:00 -0000 https://status.provet.cloud/incident/434604#32240daa4d1729f0ad3682adf036dd51868906fd76b0093c77234dda0dc490f2 All database and cache clusters will upgraded. The system will be unavailable for 30-60 minutes. https://status.provet.cloud/incident/434604 Wed, 16 Oct 2024 10:00:00 -0000 https://status.provet.cloud/incident/434604#32240daa4d1729f0ad3682adf036dd51868906fd76b0093c77234dda0dc490f2 All database and cache clusters will upgraded. The system will be unavailable for 30-60 minutes. https://status.provet.cloud/incident/445525 Wed, 16 Oct 2024 08:56:00 -0000 https://status.provet.cloud/incident/445525#f14c0886469ad6a68d1cdc418128581d90b29004281311bb97e6487b942142cb Some EU customers are currently experiencing an error 502 - system outage. https://status.provet.cloud/incident/433411 Tue, 15 Oct 2024 08:00:48 +0000 https://status.provet.cloud/incident/433411#80e0530079ea03a2da6ad9b13a8aa97f39447a95918aa432830a4221586136e1 Maintenance completed https://status.provet.cloud/incident/433411 Tue, 15 Oct 2024 06:00:48 -0000 https://status.provet.cloud/incident/433411#4fc859c00090f7ace4b5767738e9b28799cfd55881e57889933ede5077e90387 Our infrastructure provider, AWS, is scheduling a maintenance window for resources that power our PACS services. During this maintenance window, the PACS services will not be always reachable. Data from diagnostic imaging devices might need to be reuploaded, and images might not be vieweable. https://status.provet.cloud/incident/442335 Thu, 10 Oct 2024 10:58:00 -0000 https://status.provet.cloud/incident/442335#8767b177f2425c4cd1dd41c55d3b5446f3f91c077aaa245b36fda9f1b360e8f6 unable to select batch when adding an item to a counter sale. https://status.provet.cloud/incident/434603 Wed, 09 Oct 2024 11:30:00 +0000 https://status.provet.cloud/incident/434603#06c1a087c13d59e20d598d2b1a5c87f300b8f107e73283303016d38641f39234 Maintenance completed https://status.provet.cloud/incident/434603 Wed, 09 Oct 2024 11:30:00 +0000 https://status.provet.cloud/incident/434603#06c1a087c13d59e20d598d2b1a5c87f300b8f107e73283303016d38641f39234 Maintenance completed https://status.provet.cloud/incident/434603 Wed, 09 Oct 2024 10:00:00 -0000 https://status.provet.cloud/incident/434603#9adb087fd99444645e1a54f7f817acadd6a905ed1e8671561307167a4bc92efb All database and cache clusters will upgraded. The system will be unavailable for 30-60 minutes. https://status.provet.cloud/incident/434603 Wed, 09 Oct 2024 10:00:00 -0000 https://status.provet.cloud/incident/434603#9adb087fd99444645e1a54f7f817acadd6a905ed1e8671561307167a4bc92efb All database and cache clusters will upgraded. The system will be unavailable for 30-60 minutes. https://status.provet.cloud/incident/439263 Mon, 07 Oct 2024 12:48:00 -0000 https://status.provet.cloud/incident/439263#b32c33f3e6e1e2538a56aefa2bc26f4904022af29cc560913ee767207165eedc Incident Report: Counter Sale and Invoice Issues – Version 2.9.7 Release We would like to inform you about an incident that occurred during the release of Provet Cloud version 2.9.7. This report provides an overview of the issue, how we addressed it, and the steps we are taking to prevent similar incidents in the future. The full text of the report can be found at: https://cloud.nordhealth.com/index.php/s/TZ2cbt2SkSxZ78R https://status.provet.cloud/incident/439263 Mon, 07 Oct 2024 12:48:00 -0000 https://status.provet.cloud/incident/439263#b32c33f3e6e1e2538a56aefa2bc26f4904022af29cc560913ee767207165eedc Incident Report: Counter Sale and Invoice Issues – Version 2.9.7 Release We would like to inform you about an incident that occurred during the release of Provet Cloud version 2.9.7. This report provides an overview of the issue, how we addressed it, and the steps we are taking to prevent similar incidents in the future. The full text of the report can be found at: https://cloud.nordhealth.com/index.php/s/TZ2cbt2SkSxZ78R https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 12:23:00 -0000 https://status.provet.cloud/incident/439263#69ea7b82eee5c10716132e2eecebda5bda87a4a9ecb43ac2aea262f30a0df1c8 Invoicing functionality restored now to all environments. A post-mortem and incident report will be added to this incident. https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 12:23:00 -0000 https://status.provet.cloud/incident/439263#69ea7b82eee5c10716132e2eecebda5bda87a4a9ecb43ac2aea262f30a0df1c8 Invoicing functionality restored now to all environments. A post-mortem and incident report will be added to this incident. https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 12:23:00 -0000 https://status.provet.cloud/incident/439263#69ea7b82eee5c10716132e2eecebda5bda87a4a9ecb43ac2aea262f30a0df1c8 Invoicing functionality restored now to all environments. A post-mortem and incident report will be added to this incident. https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 12:23:00 -0000 https://status.provet.cloud/incident/439263#69ea7b82eee5c10716132e2eecebda5bda87a4a9ecb43ac2aea262f30a0df1c8 Invoicing functionality restored now to all environments. A post-mortem and incident report will be added to this incident. https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 12:06:00 -0000 https://status.provet.cloud/incident/439263#d1938f78477945e1e9c183ba902c9e2e45e27afafd74fda0f8a5e5f1f9b82f81 Work on restoring full invoicing functionality to the EU environment continues. We will update again as more information is available https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 12:06:00 -0000 https://status.provet.cloud/incident/439263#d1938f78477945e1e9c183ba902c9e2e45e27afafd74fda0f8a5e5f1f9b82f81 Work on restoring full invoicing functionality to the EU environment continues. We will update again as more information is available https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 12:06:00 -0000 https://status.provet.cloud/incident/439263#d1938f78477945e1e9c183ba902c9e2e45e27afafd74fda0f8a5e5f1f9b82f81 Work on restoring full invoicing functionality to the EU environment continues. We will update again as more information is available https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 12:06:00 -0000 https://status.provet.cloud/incident/439263#d1938f78477945e1e9c183ba902c9e2e45e27afafd74fda0f8a5e5f1f9b82f81 Work on restoring full invoicing functionality to the EU environment continues. We will update again as more information is available https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 11:54:00 -0000 https://status.provet.cloud/incident/439263#4926cf13c2e7e28fba0012d4f9f82670621f6e163aacdf8dd3a0b9f514fd08a9 All environments, except EU have been restored to working condition. EU is still being worked on https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 11:54:00 -0000 https://status.provet.cloud/incident/439263#4926cf13c2e7e28fba0012d4f9f82670621f6e163aacdf8dd3a0b9f514fd08a9 All environments, except EU have been restored to working condition. EU is still being worked on https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 11:54:00 -0000 https://status.provet.cloud/incident/439263#4926cf13c2e7e28fba0012d4f9f82670621f6e163aacdf8dd3a0b9f514fd08a9 All environments, except EU have been restored to working condition. EU is still being worked on https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 11:54:00 -0000 https://status.provet.cloud/incident/439263#4926cf13c2e7e28fba0012d4f9f82670621f6e163aacdf8dd3a0b9f514fd08a9 All environments, except EU have been restored to working condition. EU is still being worked on https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 11:35:00 -0000 https://status.provet.cloud/incident/439263#a92368847d5a218ff8832df420c2caea24ff82f05dc8dfa90348d5b8cebc0a26 We are currently experiencing a malfunction with invoice finalizations. We have identified the issue and are working on releasing solution shortly. https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 11:35:00 -0000 https://status.provet.cloud/incident/439263#a92368847d5a218ff8832df420c2caea24ff82f05dc8dfa90348d5b8cebc0a26 We are currently experiencing a malfunction with invoice finalizations. We have identified the issue and are working on releasing solution shortly. https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 11:35:00 -0000 https://status.provet.cloud/incident/439263#a92368847d5a218ff8832df420c2caea24ff82f05dc8dfa90348d5b8cebc0a26 We are currently experiencing a malfunction with invoice finalizations. We have identified the issue and are working on releasing solution shortly. https://status.provet.cloud/incident/439263 Fri, 04 Oct 2024 11:35:00 -0000 https://status.provet.cloud/incident/439263#a92368847d5a218ff8832df420c2caea24ff82f05dc8dfa90348d5b8cebc0a26 We are currently experiencing a malfunction with invoice finalizations. We have identified the issue and are working on releasing solution shortly. https://status.provet.cloud/incident/437418 Fri, 27 Sep 2024 14:00:00 -0000 https://status.provet.cloud/incident/437418#c7d490d6e3c7f8bae01400288358254c27c7b67dfae47d44bca5c188b1babdea Provet Pay services restored to full working order. We are performing a full investigation and a post-mortem of this incident will be created. https://status.provet.cloud/incident/437418 Fri, 27 Sep 2024 14:00:00 -0000 https://status.provet.cloud/incident/437418#c7d490d6e3c7f8bae01400288358254c27c7b67dfae47d44bca5c188b1babdea Provet Pay services restored to full working order. We are performing a full investigation and a post-mortem of this incident will be created. https://status.provet.cloud/incident/437418 Fri, 27 Sep 2024 14:00:00 -0000 https://status.provet.cloud/incident/437418#c7d490d6e3c7f8bae01400288358254c27c7b67dfae47d44bca5c188b1babdea Provet Pay services restored to full working order. We are performing a full investigation and a post-mortem of this incident will be created. https://status.provet.cloud/incident/437418 Fri, 27 Sep 2024 14:00:00 -0000 https://status.provet.cloud/incident/437418#c7d490d6e3c7f8bae01400288358254c27c7b67dfae47d44bca5c188b1babdea Provet Pay services restored to full working order. We are performing a full investigation and a post-mortem of this incident will be created. https://status.provet.cloud/incident/437418 Fri, 27 Sep 2024 11:00:00 -0000 https://status.provet.cloud/incident/437418#78937ab379128d845aac0ccc70947b965a1f004c34b070f623ca4fc5f17b535f Provet Pay became disabled for all users https://status.provet.cloud/incident/437418 Fri, 27 Sep 2024 11:00:00 -0000 https://status.provet.cloud/incident/437418#78937ab379128d845aac0ccc70947b965a1f004c34b070f623ca4fc5f17b535f Provet Pay became disabled for all users https://status.provet.cloud/incident/437418 Fri, 27 Sep 2024 11:00:00 -0000 https://status.provet.cloud/incident/437418#78937ab379128d845aac0ccc70947b965a1f004c34b070f623ca4fc5f17b535f Provet Pay became disabled for all users https://status.provet.cloud/incident/437418 Fri, 27 Sep 2024 11:00:00 -0000 https://status.provet.cloud/incident/437418#78937ab379128d845aac0ccc70947b965a1f004c34b070f623ca4fc5f17b535f Provet Pay became disabled for all users https://status.provet.cloud/incident/353541 Thu, 11 Apr 2024 04:00:00 +0000 https://status.provet.cloud/incident/353541#c13f4e1576596bb02683e4083cb9ac97c882c6493e85cdaa1039bf1fccdebf97 Maintenance completed https://status.provet.cloud/incident/353541 Thu, 11 Apr 2024 04:00:00 +0000 https://status.provet.cloud/incident/353541#c13f4e1576596bb02683e4083cb9ac97c882c6493e85cdaa1039bf1fccdebf97 Maintenance completed https://status.provet.cloud/incident/353541 Thu, 11 Apr 2024 03:30:00 -0000 https://status.provet.cloud/incident/353541#16d1b51abf856946b241eeade5123d69adf03755cfbba97c7ce1e151ba27df09 Provet Cloud EU environment will be unavailable during the maintenance. Database cluster resources will be increased. https://status.provet.cloud/incident/353541 Thu, 11 Apr 2024 03:30:00 -0000 https://status.provet.cloud/incident/353541#16d1b51abf856946b241eeade5123d69adf03755cfbba97c7ce1e151ba27df09 Provet Cloud EU environment will be unavailable during the maintenance. Database cluster resources will be increased. https://status.provet.cloud/incident/338000 Tue, 26 Mar 2024 06:00:00 +0000 https://status.provet.cloud/incident/338000#ca9641b484c840ec602c9b46af835db2ff9f84877ca2f519e05795645602fbf9 Maintenance completed https://status.provet.cloud/incident/338000 Tue, 26 Mar 2024 06:00:00 +0000 https://status.provet.cloud/incident/338000#ca9641b484c840ec602c9b46af835db2ff9f84877ca2f519e05795645602fbf9 Maintenance completed https://status.provet.cloud/incident/338000 Tue, 26 Mar 2024 04:00:00 -0000 https://status.provet.cloud/incident/338000#058da4cfcefda2d1fab30fe6817ea2c22993a25e7ec431df02dbdc70ba2383a7 The expected downtime is 60-90 minutes while database clusters are upgraded to a newer version. https://status.provet.cloud/incident/338000 Tue, 26 Mar 2024 04:00:00 -0000 https://status.provet.cloud/incident/338000#058da4cfcefda2d1fab30fe6817ea2c22993a25e7ec431df02dbdc70ba2383a7 The expected downtime is 60-90 minutes while database clusters are upgraded to a newer version. https://status.provet.cloud/incident/337999 Thu, 21 Mar 2024 06:00:00 +0000 https://status.provet.cloud/incident/337999#6a6c314ad9e6a95289b0a962540163ffc82b006a4ad528f4c6aad6d3d074e2f4 Maintenance completed https://status.provet.cloud/incident/337999 Thu, 21 Mar 2024 06:00:00 +0000 https://status.provet.cloud/incident/337999#6a6c314ad9e6a95289b0a962540163ffc82b006a4ad528f4c6aad6d3d074e2f4 Maintenance completed https://status.provet.cloud/incident/337999 Thu, 21 Mar 2024 04:00:00 -0000 https://status.provet.cloud/incident/337999#20e7b726128333d56b30dca9b00b4f359dc535d6fcc82a9e8c17c5f6de625fff The expected downtime is 60-90 minutes while database clusters are upgraded to a newer version. https://status.provet.cloud/incident/337999 Thu, 21 Mar 2024 04:00:00 -0000 https://status.provet.cloud/incident/337999#20e7b726128333d56b30dca9b00b4f359dc535d6fcc82a9e8c17c5f6de625fff The expected downtime is 60-90 minutes while database clusters are upgraded to a newer version. https://status.provet.cloud/incident/337998 Mon, 18 Mar 2024 12:00:00 +0000 https://status.provet.cloud/incident/337998#feca9d7548b4748ae7e33acc3e60cfd9fa3ce84144b6a18e9d8a9893921aafb8 Maintenance completed https://status.provet.cloud/incident/337998 Mon, 18 Mar 2024 12:00:00 +0000 https://status.provet.cloud/incident/337998#feca9d7548b4748ae7e33acc3e60cfd9fa3ce84144b6a18e9d8a9893921aafb8 Maintenance completed https://status.provet.cloud/incident/337998 Mon, 18 Mar 2024 12:00:00 +0000 https://status.provet.cloud/incident/337998#feca9d7548b4748ae7e33acc3e60cfd9fa3ce84144b6a18e9d8a9893921aafb8 Maintenance completed https://status.provet.cloud/incident/337998 Mon, 18 Mar 2024 12:00:00 +0000 https://status.provet.cloud/incident/337998#feca9d7548b4748ae7e33acc3e60cfd9fa3ce84144b6a18e9d8a9893921aafb8 Maintenance completed https://status.provet.cloud/incident/337998 Mon, 18 Mar 2024 10:00:00 -0000 https://status.provet.cloud/incident/337998#2d9a921a08d86cebb9f2cc981f1a60ef11dcc7e11717301ad4c12dc7cf306e9d The expected downtime is 60-90 minutes while database clusters are upgraded to a newer version. https://status.provet.cloud/incident/337998 Mon, 18 Mar 2024 10:00:00 -0000 https://status.provet.cloud/incident/337998#2d9a921a08d86cebb9f2cc981f1a60ef11dcc7e11717301ad4c12dc7cf306e9d The expected downtime is 60-90 minutes while database clusters are upgraded to a newer version. https://status.provet.cloud/incident/337998 Mon, 18 Mar 2024 10:00:00 -0000 https://status.provet.cloud/incident/337998#2d9a921a08d86cebb9f2cc981f1a60ef11dcc7e11717301ad4c12dc7cf306e9d The expected downtime is 60-90 minutes while database clusters are upgraded to a newer version. https://status.provet.cloud/incident/337998 Mon, 18 Mar 2024 10:00:00 -0000 https://status.provet.cloud/incident/337998#2d9a921a08d86cebb9f2cc981f1a60ef11dcc7e11717301ad4c12dc7cf306e9d The expected downtime is 60-90 minutes while database clusters are upgraded to a newer version. https://status.provet.cloud/incident/298710 Tue, 12 Dec 2023 04:30:00 +0000 https://status.provet.cloud/incident/298710#23b58a30e4e2a655aa0133448247dba931b98b14422f0692b817dedc8f4dcea1 Maintenance completed https://status.provet.cloud/incident/298710 Tue, 12 Dec 2023 04:30:00 +0000 https://status.provet.cloud/incident/298710#23b58a30e4e2a655aa0133448247dba931b98b14422f0692b817dedc8f4dcea1 Maintenance completed https://status.provet.cloud/incident/298710 Tue, 12 Dec 2023 04:00:00 -0000 https://status.provet.cloud/incident/298710#7ecc337ff4464de07d64381fe86572423cc26791b9dd5673ffbc873886f1be3a Customers might experience a short downtime due to cache maintenance. https://status.provet.cloud/incident/298710 Tue, 12 Dec 2023 04:00:00 -0000 https://status.provet.cloud/incident/298710#7ecc337ff4464de07d64381fe86572423cc26791b9dd5673ffbc873886f1be3a Customers might experience a short downtime due to cache maintenance. https://status.provet.cloud/incident/222852 Wed, 21 Jun 2023 05:00:00 +0000 https://status.provet.cloud/incident/222852#63352e8c77d6d10744080aa9d91afa3092f811e6bf236b3644839d2c6edfaf63 Maintenance completed https://status.provet.cloud/incident/222852 Wed, 21 Jun 2023 05:00:00 +0000 https://status.provet.cloud/incident/222852#63352e8c77d6d10744080aa9d91afa3092f811e6bf236b3644839d2c6edfaf63 Maintenance completed https://status.provet.cloud/incident/222852 Wed, 21 Jun 2023 04:30:00 -0000 https://status.provet.cloud/incident/222852#c41d49e59f9644e075bdedab17305955f11871f7e34c46c9c70779594bae7c27 Some health checks might be reported as unhealthy even the system is running. The reason is a new database cluster is being added. https://status.provet.cloud/incident/222852 Wed, 21 Jun 2023 04:30:00 -0000 https://status.provet.cloud/incident/222852#c41d49e59f9644e075bdedab17305955f11871f7e34c46c9c70779594bae7c27 Some health checks might be reported as unhealthy even the system is running. The reason is a new database cluster is being added. https://status.provet.cloud/incident/213981 Wed, 31 May 2023 04:00:00 +0000 https://status.provet.cloud/incident/213981#5525e248af3b008753186cff76a02cba66bb7bfc3a77cff376a7f8652f41b9d0 Maintenance completed https://status.provet.cloud/incident/213981 Wed, 31 May 2023 04:00:00 +0000 https://status.provet.cloud/incident/213981#5525e248af3b008753186cff76a02cba66bb7bfc3a77cff376a7f8652f41b9d0 Maintenance completed https://status.provet.cloud/incident/213981 Wed, 31 May 2023 03:30:00 -0000 https://status.provet.cloud/incident/213981#63f292d6fca4811ae4c868663fbbfd6fbc81770142b5ac19aae3b779e7ca1ab0 A portion of customers might experience a short downtime due to database maintenance. https://status.provet.cloud/incident/213981 Wed, 31 May 2023 03:30:00 -0000 https://status.provet.cloud/incident/213981#63f292d6fca4811ae4c868663fbbfd6fbc81770142b5ac19aae3b779e7ca1ab0 A portion of customers might experience a short downtime due to database maintenance. https://status.provet.cloud/incident/209393 Tue, 09 May 2023 14:18:00 -0000 https://status.provet.cloud/incident/209393#e36839a4b0db6e365ddaca788f29d617a1649714b72524a8d0ae353e2d609de8 Failover completed and the system returned online. https://status.provet.cloud/incident/209393 Tue, 09 May 2023 14:18:00 -0000 https://status.provet.cloud/incident/209393#e36839a4b0db6e365ddaca788f29d617a1649714b72524a8d0ae353e2d609de8 Failover completed and the system returned online. https://status.provet.cloud/incident/209393 Tue, 09 May 2023 14:08:00 -0000 https://status.provet.cloud/incident/209393#106c1df2086779856adbc54bbf86a4ae63740d39759f6d6d6c0dd6ee09f5f25f One database cluster did a failover which caused a 10-minute downtime. The main database instance was overutilising its resources. https://status.provet.cloud/incident/209393 Tue, 09 May 2023 14:08:00 -0000 https://status.provet.cloud/incident/209393#106c1df2086779856adbc54bbf86a4ae63740d39759f6d6d6c0dd6ee09f5f25f One database cluster did a failover which caused a 10-minute downtime. The main database instance was overutilising its resources. https://status.provet.cloud/incident/190838 Thu, 30 Mar 2023 04:00:00 +0000 https://status.provet.cloud/incident/190838#3b15d683a7c76a6e494f5be3446b5c9e58e50beb60e79baa49e1043a50c3969d Maintenance completed https://status.provet.cloud/incident/190838 Thu, 30 Mar 2023 04:00:00 +0000 https://status.provet.cloud/incident/190838#3b15d683a7c76a6e494f5be3446b5c9e58e50beb60e79baa49e1043a50c3969d Maintenance completed https://status.provet.cloud/incident/190838 Thu, 30 Mar 2023 03:00:00 -0000 https://status.provet.cloud/incident/190838#9e12ff53717d93420f6d37e3549b4bb5aee7f10a43e22b398f53a93ebecb1f08 Database cluster will be upgraded to a newer version. https://status.provet.cloud/incident/190838 Thu, 30 Mar 2023 03:00:00 -0000 https://status.provet.cloud/incident/190838#9e12ff53717d93420f6d37e3549b4bb5aee7f10a43e22b398f53a93ebecb1f08 Database cluster will be upgraded to a newer version. https://status.provet.cloud/incident/189971 Tue, 28 Mar 2023 08:00:00 +0000 https://status.provet.cloud/incident/189971#a7d4852d20b88a162fe34631a9ee7f9198bddfdecbb6786f3eacc82e9369f29b Maintenance completed https://status.provet.cloud/incident/189971 Tue, 28 Mar 2023 08:00:00 +0000 https://status.provet.cloud/incident/189971#a7d4852d20b88a162fe34631a9ee7f9198bddfdecbb6786f3eacc82e9369f29b Maintenance completed https://status.provet.cloud/incident/189971 Tue, 28 Mar 2023 07:00:00 -0000 https://status.provet.cloud/incident/189971#a17436e8c57a6c899fbe8a28f1de784dec2d37aedf36da107a0bcbec99dc20b4 Database cluster will be upgraded to a newer version. https://status.provet.cloud/incident/189971 Tue, 28 Mar 2023 07:00:00 -0000 https://status.provet.cloud/incident/189971#a17436e8c57a6c899fbe8a28f1de784dec2d37aedf36da107a0bcbec99dc20b4 Database cluster will be upgraded to a newer version. https://status.provet.cloud/incident/180683 Thu, 02 Mar 2023 10:05:00 +0000 https://status.provet.cloud/incident/180683#298ea772793563fbab8f529799d8ca1657e4b1b39c85ea5014ee2f1b30b22e9a Maintenance completed https://status.provet.cloud/incident/180683 Thu, 02 Mar 2023 10:00:00 -0000 https://status.provet.cloud/incident/180683#7f3fdb2221c0d906ba53fac82785d8106c18057fcb5e61e32cb16e7c37acce89 System is down for the maintenance period. https://status.provet.cloud/incident/110585 Thu, 18 Aug 2022 05:00:00 +0000 https://status.provet.cloud/incident/110585#6b27881c679a30636caeaac20d38f66ab1354351a027f2ca9600095792d5051c Maintenance completed https://status.provet.cloud/incident/110585 Thu, 18 Aug 2022 03:00:00 -0000 https://status.provet.cloud/incident/110585#35cca7e6656f1bd2f49089bb16fcadf813d71cce76b14a748d5f8172fce08317 All database clusters will be upgraded to a newer major version. https://status.provet.cloud/incident/109709 Mon, 15 Aug 2022 11:00:00 +0000 https://status.provet.cloud/incident/109709#2858925a4fef6ced2a172cc2010a4a47d08150be649431059b98f38706be9a5e Maintenance completed https://status.provet.cloud/incident/109709 Mon, 15 Aug 2022 11:00:00 +0000 https://status.provet.cloud/incident/109709#2858925a4fef6ced2a172cc2010a4a47d08150be649431059b98f38706be9a5e Maintenance completed https://status.provet.cloud/incident/109709 Mon, 15 Aug 2022 09:00:00 -0000 https://status.provet.cloud/incident/109709#bbd567e7f603d7e9ffe846cf3b99eeede27b5388ff64f3f8a8c279772ebc7a09 All database clusters will be upgraded to a newer major version. https://status.provet.cloud/incident/109709 Mon, 15 Aug 2022 09:00:00 -0000 https://status.provet.cloud/incident/109709#bbd567e7f603d7e9ffe846cf3b99eeede27b5388ff64f3f8a8c279772ebc7a09 All database clusters will be upgraded to a newer major version. https://status.provet.cloud/incident/108680 Thu, 11 Aug 2022 06:00:00 +0000 https://status.provet.cloud/incident/108680#27056211b8d9c7bff98eb262ae3b4ff26d5e0fa6c2d2d275aa123ba0c673884c Maintenance completed https://status.provet.cloud/incident/108680 Thu, 11 Aug 2022 04:00:00 -0000 https://status.provet.cloud/incident/108680#aa145e62e7e50296365637cf6534ffb8046af431b8152efe64585123f93fad6a All database clusters will be upgraded to a newer major version. https://status.provet.cloud/incident/76299 Wed, 16 Mar 2022 16:08:00 -0000 https://status.provet.cloud/incident/76299#e6a671b8c8dfc23cecf4b11986e991f6ad8f8ec18f510b2210caa1666e9fddcc Issue resolved. https://status.provet.cloud/incident/76299 Wed, 16 Mar 2022 15:45:00 -0000 https://status.provet.cloud/incident/76299#df49252227e7697b22cd2f705a0051c4ef15326eb355cdacd7385ea0079597b8 We already investigating issue and should resolve in 30 minutes.